Computronics, is basically having the total solutions and is always tries to satisfy the customer in all the aspects of his requirements.
Solution provided by Computronics to customers:
- Testing and troubleshooting Hardware Up to Chip Level
- Annual Maintenance contract for computers and the network components
- Computer training consultancy.
- Setting up and Simulation of internet environment using Microsoft internet information server and Microsoft exchange Multi-organization.
- Installation of Network Operating System and Applications like Lotus Domino Server / Client
- Cisco routers configuration and maintenance
- Computer assembly of your chosen configuration of all peripherals with one-year service level.
Agreement
Annual Maintenance Contract
We undertakes maintenance contract for spares replacement for network active components. We provide Break / Fix maintenance services for the boxes with a hardware service partner.
- Guaranteed Up time
- Spares inventory at Regional Offices
- Skilled Technical Support and Help Desk
- Certified Engineers to meet specific needs.
Computronics will develop an operational control manual to take care of the following offerings:
Onsite Support Services Offering
Help desk management, Desk Top / server management, Asset Management.
LAN / WAN management, vendor management, voice network management.
Annual Service Contract
We undertakes service contract for spares replaceemnt for peripherals components. We provide Brake / Fix service contract for the systems with a hardware service partner.
Our Process
Computronics believe that optimal that optimal component performance depends on optimal component operations. This means that the process and procedures should be well designed, well document and well managed.
- Active defined by an operation control manual, which is developed by documenting, operating practices, policies, and procedures.
- Implementation of management process, controls and audit procedures.
- Activity controlled by the service management software customized to suit the site's operating procedure.
- By providing operation staff training, technology integration, evaluation and re-skilling.
Our expertise
Desktop server and application administration
NT Exchange
Network administration and audit
Cisco Works
Network Process and compliance
Cisco PIX, Chekpoint
Diaster Recovery Planning
On Site or Off Site
Desktops, servers Lan or Wan.
Case Studies
At Computronics, we believe in the old saying Let you work speak for you, Keeping in mind the same, we present to you case studies that should server you as a reference to our Facility Management activities.
Other Key Service offered by Computronics are in the areas of:
Training Consultant
MS-Office, Cisco Microsoft all Products, Java and other Internet technologies
Classrooms Arrangements
For training purpose or seminars with computers LCD Projector with white board.
Computer Assembling
New Assembling P III and P IV
Upgrade 486 to P III
All kinds of computer peripherals (HDD, FDD, CD ROM, RAM, etc.)
Installation
All kinds of software installations at your premises and Net setups and modem configurations.
Component Level Service
All kinds of Mother Boards and Printers, CD Roms, Laptops, Hubs, Hard Disk Drives, Monitors, Modems, all kinds of Cisco Routers.
24 hrs. On Line Support
24 hrs. On line support to our Annual maintenance contract and Annual service contract customers.
